We are reopening more driver licensing offices on Monday, July 13. Sixteen more locations are resuming in-person services by appointment only. That will bring the total number of reopened offices statewide to 29.
We closed driver licensing offices in late March due to COVID-19 concerns. We began to reopen offices in June with 13 locations.
Next to reopen are:
- Mount Vernon
- Seattle Downtown
- Smokey Point
- Spokane Valley
- Vancouver East
- White Salmon
Offices are operating at reduced capacity. Social distancing and other safety measures are in place.
We urge you to go online or call the Customer Service Center (360-902-3900), if possible, to get what you need. We are always expanding our online services.
Appointments are only for services that you can’t get online, by phone, or by mail. Please be patient, as appointments are very limited.
Services offered by appointment only include:
- First-time driver license, including knowledge and skills testing (where offered).
- First-time identification card.
- Enhanced driver license (EDL) and enhanced ID (EID).
- Name change on license/ID.
- Instruction permit.
- Commercial driver license (CDL) and commercial learner permit (CLP).
- Agricultural permit, including knowledge and skills testing (where offered).
- Reinstatement, including knowledge and skills testing (where offered).
- Occupational restricted license.
- Driver training school instructor test.
Please keep in mind that the REAL ID enforcement date is now Oct. 1, 2021. There will be plenty of time to get a compliant document, such as an EDL or EID, before then.
Most residents, including those under age 24 and over 70, can go online to renew their:
- Identification cards.
- Vehicle registrations.
- Instruction permits.
We extended driver licenses and instruction permits that expire March 1 – June 30, 2020 for 180 days. We also extended those expiring July 1 – Sept. 30, 2020 for 90 days.
Residents can now apply for a first-time instruction permit online.
These extensions also apply to commercial driver licenses (CDL) or commercial learner permits. If your CDL/CLP expires on or after March 1, 2020, we extended its expiration date to Sept. 30, 2020. The extension applies to all CDL types and endorsements.
When more offices will reopen
We’re working within the governor’s Safe Start guidelines to reopen all 55 driver licensing offices. We want to do this as soon – and as safe – as possible. The order of reopening is being determined by factors including:
- Geographic location.
- Community access.
- Volume history.
- Capacity for safe delivery of service.
- Weekdays open.
- Staffing considerations.
Reduced hours due to furloughs
The Governor has ordered mandatory furlough days for state employees. Because of this, we are reducing our days of operation. Reopened offices will close:
- Friday, July 10.
- Friday, July 17.
- Friday, July 24.
We will also close one weekday per month from August – November.
Vehicle Licensing Offices
Vehicle licensing offices (VLOs) are open. VLOs handle:
- Vehicle tabs.
- Boat decals.
- License plates.
- Reports of vehicle sale or transfer of ownership.
- Vehicle/boat registrations.
- Trip permits.
- Replacement titles.
- Disabled parking placards/tabs.
- And more.
VLOs are not staffed by state workers and are not affected by furloughs.
How to make an appointment
Our online, phone, and mail-in services are the first option in most instances.
If an office visit is your only option, you can make an appointment online or call 360.902.3900 for help scheduling one. Appointments at the 16 newly reopened offices will be available starting July 10.
The scheduling system will offer the first available dates. If appointment slots are full, try again the next day. We can’t edit or move an appointment once you make it. If you need a different appointment, you’ll need to cancel your existing one and start over.
When you make your appointment, you’ll get an email confirmation. It will give you instructions on how to check in to a “virtual lobby” when you get to the office. Customers will wait in their vehicle until they get invited into the building. There will be signage.
If you show up without an appointment, you’ll get scheduled for a return visit or redirected as needed.
Health and safety precautions
We are implementing several health and safety practices at driver licensing offices, including:
- We will screen our employees for symptoms and wear personal protective equipment (PPE).
- You are required to wear a cloth facial covering over your mouth and nose.
- We will ask you about symptoms and to wash your hands or use sanitizer before entering.
- We will maintain physical distancing of at least 6 feet.
- We will install plastic barriers at service counters.
- There will be 6 feet of distance between chairs in our lobby and 6-foot markers outside the main entrance.
- Regular sanitizing of high-touch surfaces/areas will take place.
- If you show signs of illness, we will ask you to leave.
- We will let you know about requirements before scheduling an appointment.
- There may be other requirements for skills tests.
Please be patient, as call volume is high.