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Union Gap and West Seattle offices to reopen by appointment August 11

Two more driver licensing offices — Union Gap and West Seattle — will reopen by appointment only on Tuesday, August 11. That will bring the total number of reopened offices statewide to 36.

The Department of Licensing (DOL) closed driver licensing offices in late March due to COVID-19 concerns. They began to reopen in June in a series of stages.

Offices already open are:

  • Anacortes
  • Bellingham
  • Bremerton
  • Centralia
  • Clarkston
  • Colville
  • Ellensburg
  • Federal Way
  • Hoquiam
  • Ilwaco
  • Kelso
  • Kennewick
  • Kent
  • Lacey
  • Lynnwood
  • Moses Lake
  • Mount Vernon
  • Omak, Parkland
  • Port Angeles
  • Port Townsend
  • Pullman
  • Puyallup
  • Renton
  • Seattle Downtown
  • Shoreline
  • Smokey Point
  • Spokane
  • Spokane Valley
  • Tacoma
  • Vancouver East
  • Vancouver North
  • Wenatchee
  • White Salmon

Offices are operating at significantly reduced capacity with social distancing and other safety measures in place.

Customers are urged to go online or call the Customer Service Center (360.902.3900), if possible, to get what they need. Online services are regularly being expanded.

Appointments are for customers who cannot complete their transaction online, by phone, or by mail. Please be patient, as appointments are very limited.

Services offered by appointment only include:

  • First-time driver license, including knowledge and skills testing (where offered)
  • First-time identification card
  • Enhanced driver license (EDL) and enhanced ID (EID)
  • Name change on license/ID
  • Instruction permit
  • Commercial driver license (CDL) and commercial learner permit (CLP)
  • Agricultural permit, including knowledge and skills testing (where offered)
  • Reinstatement, including knowledge and skills testing (where offered)
  • Occupational restricted license
  • Driver training school instructor test

Please keep in mind that the REAL ID enforcement date has been pushed back a year to October 1, 2021. There will be plenty of time to obtain a compliant document, such as an EDL or EID, before then.

Most residents are eligible to renew their licenses, identification cards, vehicle registrations, and instruction permits online.

Driver licenses and instruction permits expiring March 1 through June 30, 2020 were automatically extended for 180 days. Those expiring July 1 through September 30, 2020 were extended for 90 days.

Residents can now apply for a first-time instruction permit online.

Commercial driver licenses (CDLs) and commercial learner permits (CLPs) expiring on or after March 1 were extended to September 30, 2020. All CDL types and endorsements are covered.

Reduced hours due to furloughs

With the announcement of furloughs for all state workers, our days of operation will be temporarily reduced. All offices will be closed August 21, September 18, October 16, and November 20 (all are Fridays).

Vehicle Licensing Offices

Vehicle licensing offices (VLOs) are open. VLOs handle vehicle tabs, boat decals, license plates, reports of vehicle sale or transfer of ownership, vehicle/boat registrations, trip permits, replacement titles, disabled parking placards/tabs, and more.

VLOs are not impacted by state worker furloughs and are on normal hours of operation.

How to make an appointment

Our online, phone, and mail-in services are the first option in most instances.

If an in-person visit to a driver licensing office can’t be avoided, you can make an appointment online or call 360.902.3900 for assistance setting one up.

The scheduling system automatically offers the first available dates. If appointment slots are filled, try again the next day. We cannot change an appointment after it is made, so if you need a different date/time, you must cancel your appointment and start over.

When an appointment is made, an email confirmation will be sent with instructions on how to check in to a “virtual lobby” upon arrival. Customers will wait in their vehicle until being invited into the building. There will be signage.

Those who show up to an office without an appointment will be scheduled for a return visit or redirected as needed.

Health and safety precautions

To reduce the risk of coronavirus spread, DOL is implementing several health and safety practices at driver licensing offices, including:

  • DOL employees are screened for symptoms and wear personal protective equipment (PPE).
  • Visitors are required to wear a cloth facial covering over their mouth and nose. They are asked about symptoms and to wash their hands or use sanitizer prior to entering.
  • Physical distancing of at least 6 feet is maintained between employees and visitors.
  • Hard plastic barriers are installed at service counters, with 6 feet of distance between lobby chairs and 6-foot markers outside the main entrance.
  • There is regular sanitizing of high-touch surfaces/areas.
  • Visitors showing signs of illness are required to leave.
  • Customers are made aware of requirements prior to scheduling an appointment.
  • Additional requirements may be needed for skills tests and will be communicated when scheduled.

Contact us

Please be patient, as call volume is high.

Driver licensing: 360.902.3900
Vehicle licensing: 360.902.3770
In-person appointments

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